Frequently Asked Questions

I cannot remember my username or password, what should I do?
Click on the Feedback link at the top of the page. This feedback will go to a designated email address that can help you with any username or password questions.
I am having problems with the site, what should I do?
Click on the Feedback link at the top of the page. This feedback will go to a designated email address that can help you with your requests.
How do I save my timecard?
You do not need to save your timecard. Every time you leave a cell, it saves that information.
What do all of the colors mean when I'm entering time into my timecard?
Yellow: You have a pending entry that has not been saved.
Green: Your entry has been successfully been saved.
Red: Your entry is invalid.
Orange: The entry is greater than 8 hours (this will be accepted but please verify accuracy of input).
Comments? Where do I put them?
All comments are now in one box, not on the individual cells. Put the date of the comment and the comment on individual lines. All items that do not fit into the spreadsheet should also be commented clearly (such as for stipends etc.) You must click on "Update" to save the comment.
What do I do when I finish entering all my time?
Click on the drop down box at the top of the sheet (next to Update) and change to "Ready For Review" and then click Update. This will lock the time card and tell your Ops Manager that you are finished.
Are we going to put the PRN Bonus Form online?
Sorry, not right now. You'll still need to do that with pen and paper. (Due dates are on the NorthStar web site on the 'For the NorthStar Staff' page.)